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    Returns accepted for unused items in original packaging with all tags. Buyer covers return shipping fee.Refund will be processed once we confirm the product is in good condition.

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Product Function & Compatibility

1. Can BRT catch both mice and rats?

Yes. Our BRT is designed for trapping different kinds of rodents, i.e. Rattus rattus , Suncus murinus and Rattus losea etc.

2. Can BRT be placed indoors/outdoors? Are there any specific not ideal locations for installation?

BRT can be used for any indoor or outdoor environment, no matter where the rodent infestation occurs,BRT would be the option for you.

3. Do you offer OEM services for your rodent traps?

Yes. Please contact our sales representative for more information.

Usage, Operations & Maintenance

1. How should the BioFuture rodent trapper be maintained? 

The upper bucket is recommended to be wiped with a damp cloth. The lower bucket should be rinsed with clean water, then dried and stored in a big plastic.

2. What type of batteries should be used for this rodent trap?

For the device, 2 pieces of 18650 batteries are required (specifications: 3.7V, recommended capacity 3800mAh with Button top). As 18650 batteries are rechargeable, we also recommend purchasing a matching charger for convenient reuse.

3.How soon should rodent carcasses be removed from the trap?

It is recommended to retrieve rodent carcasses from the trap once a week

4.Bait Recommendations

For attracting rodents, we recommend using natural baits and food items such as sunflower seeds, nuts, fried fat crumbs, and bread crumbs etc. It is advised to place multiple types of these baits together to enhance attractiveness.

5.How long can the trap’s liquid be used, and how often to clean the trap?

Typically, the Deodorizer series has a service life of one month. However, the actual duration may vary depending on the temperature and the frequency of maintenance service. If the temperature is extremely high or a large number of rodents are caught in the initial uses, it is recommended to replace it every half a month.

6. Can I get a refund if i am not satisfied with the product?

We stand behind the quality of our products. Your satisfaction is our top priority. If you are not satisfied with your purchase for product function , simply return it to us within 30 days from the date of delivery for a full refund or free replacement.

Eco-Friendliness & Disposal

1. How should the liquid be disposed of after use and also with the rodent carcasses?

It is recommended to follow local legal requirements when dealing with (this matter/the disposal).

Our company

Flat 4 I & J, Wang Kwong Industrial Building, 45 Hung To Road, Kwun Tong, KLN., H.K.